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Privacy Policy

Last updated: March 22, 2026

Carver Brothers Turf LLC ("we," "us," or "our") operates the websites carverbrosturf.com and carverbros.ai-roxboro.com, along with related services. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly when you:

  • Place an order (name, phone number, email, delivery address)
  • Use our website chat or call our phone line
  • Sign up for notifications or updates
  • Contact us by email, phone, or text message

We may also automatically collect technical information such as your IP address, browser type, and pages visited for website analytics.

How We Use Your Information

  • To process and fulfill your sod orders
  • To communicate with you about your orders, including order confirmations and delivery updates
  • To send you text messages related to your orders (with your consent)
  • To respond to your questions and provide customer support
  • To improve our website and services

Text Messaging

When you explicitly opt in to SMS messaging from Carver Brothers Turf by checking the optional SMS consent checkbox on our contractor pricing application form at carverbros.ai-roxboro.com/contractor/, you agree to receive SMS messages from Carver Brothers Turf related to your contractor pricing application, order follow-up, pickup or delivery coordination, payment links, and customer support. The SMS consent checkbox is optional โ€” you can submit the form and use our services without opting in to text messages.

Message frequency varies based on your interaction with our business. Message and data rates may apply.

Opt-out: You can opt out of SMS messages at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE. You may also reply HELP for assistance.

Consent is not a condition of purchase. We do not send unsolicited marketing text messages to users who have not provided consent.

No mobile information sharing: We do not sell, rent, trade, or otherwise share your mobile phone number, SMS opt-in data, or any personal information collected in connection with SMS messaging with third parties or affiliates for their marketing or promotional purposes.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers who help us process payments, send communications, or deliver orders
  • Law enforcement if required by law

Data Security

We use reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Carver Brothers Turf LLC
118 Carver Brothers Dr
Roxboro, NC 27574
Phone: (336) 439-9097
Email: [email protected]

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